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This includes repairing and replacing outdated power lines and poles, trimming trees with branches that hang over utility lines, upgrading the substations used to transfer electricity to homes and businesses, moving more parts of its electrical system underground, and automating parts of its electric system where it can.ĭTE says nearly 70% of its outages are caused by fallen tree branches. Norcia said the company has invested over $5 billion in the last five years in improving its electrical grid. More: DTE and Consumers report lower Q1 earnings, blame storms and reduced electric use What DTE is doing to prevent power outages More: 5 things we learned from our sit-down with DTE Energy CEO Jerry Norcia Here is what DTE says it's doing to prevent outages in the future, particularly as the company acknowledges adverse weather events in Michigan are here to stay. The task force will hold a statewide listening tour this summer, with the end goal of introducing new measures to increase the reliability of Michigan's electric grid.ĭuring a March committee hearing, DTE Electric CEO Trevor Lauer said he sympathized with customers who lost food, medicine and even pets during the outages caused by the ice storm. Helena Scott, D-Detroit, announced the creation of the Energy Reliability, Resilience and Accountability Task Force on Thursday. Lawmakers in Michigan want to hear from residents about their experiences with power outages - House Energy, Communications and Technology Chair Rep. 'It was probably the worst experience that I had with DTE in my 30-plus years of paying for it as a customer,' he said. He said he was frustrated with the slow response from DTE, having not heard from the company in the first two days of the outage. He bought a lithium-ion battery, but it didn't have the juice to run his fridge and a heater to keep his house warm at the same time.ĭanner is unsure whether he received the $35 credit offered by the utility to customers who experienced long outages. While his power was out, frozen and refrigerated food spoiled.

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They might have been 10 or 15 years ago, but now they're becoming our new normal where every two or three years we're going to get hit with these very significant and severe weather events,' said DTE Energy CEO Jerry Norcia, during a recent sitdown with the Free Press.ĭanner said his mother recovered, but described an 'inconvenient' experience trying to find a generator, then a hotel room to keep her warm. 'The realization for us is that the storms are no longer historic. With adverse weather events becoming a more frequent issue for Michigan, officials recognize that hardening the electric grid will be key to ensuring the lights - and the fridge, and the heat, and the internet - stay on more consistently. About 700,000 customers between Detroit-based DTE Energy and Jackson-based Consumers Energy lost electricity.

22, caused widespread outages, taking away power from thousands like Danner in the middle of the state's harsh winter. The storm, which hit southeast Michigan on Feb. I was out probably four-and-a-half, five days. 'It was horrible,' said Danner, a DTE customer. Steve Danner had just brought his 88-year-old mother back to his Redford home to recover from surgery in late February when a severe ice storm knocked out power for him, and hundreds of thousands of others, in Michigan.

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